Mission – Values
Orbitel Mission Statement: Orbitel Communications strives to improve the quality of life for its customers by delivering entertainment and communications services across a reliable, fully integrated network supported by a team committed to achieving customer loyalty.
Orbitel Values: Orbitel employees pledge to build relationships with their customers honoring these core business values.
- Affordability
- I will make Orbitel’s products and services the best value to my customers.
- Accountability
- I will take responsibility for the actions of myself and members of the Orbitel team.
- Community
- I will be engaged in those things that my customers value.
- Generosity
- I will put the needs of my customers ahead of mine.
- Honesty
- I will never lie or mislead my customers.
- Integrity
- I will always do what is right, knowing that it is not the same as what is easy.
- Loyalty
- I will measure success when I have earned the trusted repeat patronage through a loyal customer relationship.
- Patience
- I will not waiver even in the face of insurmountable obstacles.
- Reliability
- I will deliver the promises made to my customers without fail.
- Time
- I will always value a customer’s time, not their money.
- Trust
- I will earn the respect of my customers through the consistent delivery of these values.