1. No Voicemail – If you do not wish to have voicemail services provided by Orbitel through your Digital phone service you may elect to not use the service. Remember the service is included at no additional charge. If you prefer you may connect a standard telephone answering machine and record messages left by callers.
    
2. Voicemail Box accessed using any touchtone phone – Whether you are at home or away from home, you will be able to retrieve your messages left on the Orbitel Digital Phone Voicemail system from any touchtone phone. The instructions for this are noted below. These instructions are also in both the Orbitel Digital Phone Getting Started Guide and the Orbitel Digital Phone User’s Guide. These manuals were provided at the time of installation but are also available on line from this site.
    
3. Voicemail messages delivered by email – You can arrange for a notification to be sent to any email address when a message has been left in your Orbitel Digital Phone Voicemail box. This feature can be setup by you at our On-Line Account Center Web Site. You can also change the email notification settings anytime you choose at that site as well.
    
4. Voicemail messaged delivered by email with an attached .wav file – If you would like to also listen to your messages when the email notification is sent you may select this feature and have a digital recording of the message delivered as an attachment to your email notification. This feature can also be managed by you through the On-Line Account Center Web Site.
    
5. Internet Access – Through the On-Line Account Center Web Site you can also listen to any new or saved voicemail messages. Simply log on to the Orbitel Digital Phone Account Center Web Site and go to your voicemail box and see a list of the messages you have saved in your box. Click on the message and select PLAY to listen to the message.

Orbitel wants to make your phone service easy and convenient. Our state of the art system gives you the flexibility to manage your services the way that works best for you and your family.

Instructions for Using Orbitel Voicemail Services

Recording a Personal Greeting

1. Pick up your Orbitel Digital Phone connected telephone and press 123# on the telephone keypad.
   You will be connected to the VoiceMail system.
    

2. Press 2 to administer your mailbox.
    

3. Press 1 to administer your personal greeting.
    

4. Press 2 to change your greeting.
   You will be prompted to record your greeting.
    

5. Press 1 to listen to your personal greeting.
    

6. When you are satisfied with your greeting, press 3 to accept and activate your greeting.
   You will hear the message, “Your personal greeting has been activated.”

IMPORTANT: You must accept and activate your personal greeting in order for it to be saved. If you record a greeting and hang up before accepting and activating it, it will not be saved, and the previous greeting will be used.

Listening to VoiceMail Messages

From Your Orbitel Digital Phone-Connected Telephone

1. Pick up the handset of the telephone connected to your telephone adapter, and press 123# on the telephone keypad.
   You will be connected to the VoiceMail system.
    

2. Press 1 to hear your messages.
   The system will announce how many new and saved messages you have in your mailbox. If you have messages, you will hear the date and time each message was left.
    

3. Follow the prompts to listen to, save, and/or delete your messages.

From the Web

1. Login to the Orbitel Account Center Web Site
    

2. Click the VoiceMail button.
   The VoiceMail page displays.
    

3. Click the Play link to hear the desired message.

Remotely From any Touch-Tone Phone

1. Using any regular touch-tone telephone, pick up the telephone handset and dial your Orbitel Digital Phone number. Press star (*) during your outgoing message.
    

2. Enter your PIN number when prompted. Your PIN number was provided at the time of installation. You can also get your PIN number contacting an Orbitel Customer Service.
    

3. Press 1 on the telephone keypad to hear your messages.
   The system will announce how many new and saved messages you have in your mailbox. If you have messages, you will hear the date and time each message was left.
    

4. Press 1 to listen to the message.
    

5. Press 2 to save the message or press 3 to delete the message.
   The system announces the date and time of any other new or saved messages.
    

6. Follow the voice prompts to continue listening to, saving, and/or deleting your messages.
    

7. When you are done listening to your messages, hang up the telephone.